MCAFEE ANTI-VIRUS SOFTWARE USERS
You Can E-mail Us Too
If you don't see an answer to
your question here, we'd be
happy to respond to your
The best way to help us
understand your question and
problem solve is to use the
That will provide us with
relevant info about your
systems and hardware so we
can respond more accurately.
Click below to view the form.
There have been some reports from people using McAfee anti-virus software that some games
If you have already updated your video drivers, or know that you have updated drivers, it could
be your McAfee anti-virus software that is causing the game to crash.
McAfee has recently posted an update to correct this issue. Please make sure you have
updated to the most current version of the McAfee anti-virus software.
After updating your software, follow these steps to ensure that you have updated properly:
Open the Security Center from your desktop icon or the system tray icon.
Then click ABOUT. Under McAfee VirusScan, your "DAT VERSION" should be 6475 (as of the date
of this post) or higher.